RETURN & REFUND POLICY

Last Updated: June 2026

At Pathway, we want you to feel confident trying our products.

100-Day Money-Back Guarantee

If you are a first-time customer and purchase a qualifying 3-bag bundle, your order is covered by our 100-Day Money-Back Guarantee.

If you use the product consistently and do not feel it was right for you, you may request a refund within 100 days of receiving your order.

To qualify for a refund:

• You must be a first-time customer.
• The guarantee applies only to qualifying 3-bag bundle purchases.
• You must have genuinely tried the product as directed.
• Your refund request must be submitted within 100 days of delivery.
• Limit one guarantee claim per customer or household.

No Return Required

We do not require customers to return products in order to claim under our 100-Day Money-Back Guarantee.

To Request a Refund

Please email support@takepathway.com and include:

• Your order number
• The email address used for your purchase
• A brief explanation of your experience with the product

Once approved, refunds will be processed to the original payment method used for the purchase.

Please allow 5-10 business days for your bank or card provider to process the refund after it has been issued.

Non-Qualifying Orders

Orders that do not meet the criteria above may not be eligible for a refund.

This includes:

• Purchases made more than 100 days after delivery
• Refund requests from customers who have previously used the guarantee
• Claims suspected to involve fraud, abuse, or misuse of the policy

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact support@takepathway.com within 14 days of delivery and we will work with you to resolve the issue.

Contact Information

Pathway is operated by WYDB Ltd.

Email: support@takepathway.com

Registered Address:

WYDB Ltd
66 Paul Street
London
England
EC2A 4NA