Shipping policy
SHIPPING POLICY
Last Updated: June 2026
Thank you for shopping with Pathway.
We currently ship to customers within the United Kingdom only.
ORDER PROCESSING
Orders are typically processed within 1-2 business days after purchase.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an order confirmation email after placing your order and a shipping confirmation email once your order has been dispatched.
SHIPPING TIMES
We aim to deliver all orders within 7 business days of dispatch.
Delivery times are estimates only and may vary due to factors outside our control, including courier delays, weather conditions, public holidays, or periods of high demand.
SHIPPING COSTS
Shipping costs are calculated at checkout.
We offer free shipping on qualifying 3-bag bundle purchases.
Any applicable shipping charges will be clearly displayed before payment is completed.
TRACKING
Where tracking is available, tracking information will be provided by email once your order has been dispatched.
INCORRECT SHIPPING INFORMATION
Customers are responsible for ensuring that shipping information is accurate at the time of purchase.
Pathway is not responsible for delays, failed deliveries, or additional costs resulting from incorrect shipping details provided during checkout.
LOST, DAMAGED, OR MISSING ORDERS
If your order arrives damaged, or if you believe your package has been lost in transit, please contact us at support@takepathway.com as soon as possible.
We will work with the delivery provider to investigate and help resolve the issue.
SHIPPING RESTRICTIONS
At this time, we only ship to addresses within the United Kingdom.
CONTACT INFORMATION
Questions regarding shipping can be directed to:
WYDB Ltd
66 Paul Street
London
England
EC2A 4NA